Terms of Service

1. Acceptance of Terms

By accessing or using ReelyArt (the "Platform"), operated by ReelyArt LLC ("we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not access or use the Platform.

These Terms apply to all users, including visitors, registered users, and subscribers.

2. Description of Service

ReelyArt is an AI-powered Web3 design platform built for creators, communities, and projects. The Platform provides the following features:

• Studio — AI image generation at 1K, 2K, and 4K output quality for social media and brand visuals.
• Studio Header — AI-generated banner and header visuals optimized for Web3 project branding.
• Lab — AI scene generation powered by NFT and Web3 project metadata fetched via OpenSea.
• Content Studio — AI-powered creation of memes, stickers, and animated GIFs.
• Editor — AI canvas design workspace with AI generation, layered text, image frames, AI background removal, and exportable design templates.
• Library & Templates — Saved project management, reusable templates, and design assets.

Access to AI features is governed by a credit-based system. Credits are consumed per generation action. Subscription plans and one-time credit packs are available — see our Pricing page for current rates.

3. User Accounts

You are responsible for:

• Maintaining the security of your account credentials
• All activity that occurs under your account
• Keeping your account information accurate and up to date

You must notify us immediately at info@reely.art if you suspect any unauthorized access to your account.

4. User Content & Ownership

You retain full ownership of all content you upload or create on the Platform, including:

• Uploaded images and avatars
• AI-generated visuals produced using your inputs
• Project files, templates, and design exports

By uploading content, you grant ReelyArt LLC a limited, non-exclusive, royalty-free license to process and store that content solely for the purpose of operating the Platform and delivering the requested service to you.

We do not claim ownership over your content. We do not use your uploaded content or AI-generated outputs to train AI models.

Uploaded files in the Editor are subject to a per-file size limit and a total storage allowance that varies by subscription plan; current limits are shown on our Pricing page. Once your storage allowance is reached, further uploads may be prevented until you remove existing files or upgrade your plan.

5. Billing & Subscriptions

All payments are processed securely through Stripe, Inc. By subscribing, you authorize ReelyArt LLC to charge your payment method on a recurring basis according to your selected plan.

• Monthly plans are billed on the same date each month. Subscription credits refresh at the start of each new billing cycle. Any unused subscription credits from the previous cycle are cleared and do not carry over.
• Annual plans are billed as a single upfront payment for the full 12-month period. Credits still refresh automatically every month at no additional charge. At the end of the 12-month period, the subscription renews with another annual payment unless cancelled beforehand.
• Prices are displayed in USD and may be subject to applicable taxes depending on your location.
• We reserve the right to change pricing with at least 30 days notice. Continued use after a price change constitutes acceptance of the new pricing.

Plan Changes

• Upgrades — monthly to monthly: take effect immediately. A one-time invoice is charged for the new plan's monthly price minus the proportional value of your remaining unused subscription credits. Your new plan's full credit allocation is granted right away, replacing any previous unused subscription balance.
• Upgrades — monthly to annual: switching to an annual billing plan is treated as an upgrade and is available at any time, regardless of tier. A one-time invoice is charged for the full annual plan price minus a discount based on your remaining monthly subscription credits. Your new monthly credit allocation starts immediately.
• Upgrades — annual to annual: take effect immediately. The value of the remaining months on your current annual plan is credited as a discount toward the new annual plan charge. Your new monthly credit allocation starts immediately.
• Downgrades — monthly: take effect at the end of your current billing period. You retain full access to your existing plan, features, and credits until that date.
• Downgrades — annual and annual-to-monthly switches: are not available mid-year. Annual subscriptions continue until the renewal date regardless of plan change requests. You may select a lower annual tier or switch to a monthly plan to apply at your next annual renewal date.

6. Credits

Credits are the in-platform currency used to access AI-powered generation features. Credit costs vary by feature and output quality — see our Pricing page for current rates.

• Subscription credits are allocated monthly based on your plan and reset at the start of each billing cycle. Unused subscription credits do not roll over.
• Permanent credits are purchased as one-time credit packs. They never expire and carry over indefinitely regardless of subscription status.
• When both credit types are available, subscription credits are always consumed first. Permanent credits are drawn upon only once the monthly subscription allocation is exhausted.
• Credits are non-transferable and have no cash value.

7. Cancellation Policy

You may cancel your subscription at any time from your account settings page. Cancellation takes effect at the end of the current billing period.

• After cancellation, you retain full access to your plan features and credits until the billing period ends.
• For annual plans, cancellation stops the next annual renewal. Access continues until the end of the paid 12-month period.
• Subscription credits that were part of the cancelled plan are cleared at the end of the billing period. Permanent credits are unaffected.
• We do not offer partial refunds or pro-rata credits for unused time remaining in a billing period.
• The unused-credit discount applied during a plan upgrade is a billing adjustment toward the new plan charge, not a cash refund.

8. Refund Policy

All purchases on ReelyArt are generally non-refundable. By completing a purchase, you acknowledge and agree to this policy.

• Subscription fees are non-refundable. This includes both monthly and annual plan charges once the billing period has begun.
• One-time credit packs are non-refundable once any portion of the credits has been used.
• Unused credit packs may be eligible for a refund within 7 days of purchase if no credits from that pack have been consumed. To request a refund, contact us at info@reely.art.
• Technical failures that result in credits being deducted without a successful generation are reviewed individually. If confirmed, credits are restored or a refund is issued at our discretion.
• Refund requests related to duplicate charges or unauthorized transactions are handled promptly. Contact us with your account email and order details.

To submit a refund request, email info@reely.art with your account email and a description of the issue. We aim to respond within 3 business days.

9. Acceptable Use

You agree not to:

• Upload or generate unlawful, harmful, abusive, or infringing content
• Violate third-party intellectual property rights
• Use the Platform for any illegal or unauthorized purpose
• Attempt to reverse-engineer, scrape, or exploit the service or its AI systems
• Circumvent credit systems, access controls, or rate limits
• Use the Platform to generate content intended to deceive, defraud, or harass others

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

10. AI Disclaimer

ReelyArt uses multiple third-party AI systems to power its generation features, including but not limited to:

• OpenAI — language analysis, prompt processing, and image generation (GPT-Image-2, GPT-Image-1.5)
• Google — multimodal image generation (Gemini)
• Replicate — video generation and image background removal (Seedance, background-remover models)

• AI-generated content may not always be accurate, original, or legally compliant.
• We do not guarantee that outputs are free from third-party intellectual property claims.
• Users are solely responsible for reviewing, approving, and ensuring the legality of generated content before any commercial or public use.

11. Intellectual Property

The ReelyArt platform, branding, interface design, software, and all associated assets are owned by ReelyArt LLC and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, or redistribute any Platform assets or code without explicit written permission from ReelyArt LLC.

12. Limitation of Liability

The Platform is provided "as is" and "as available" without warranties of any kind.

ReelyArt LLC is not liable for:

• Service interruptions or downtime
• Loss of data, projects, or generated content
• Indirect, incidental, or consequential damages
• Issues arising from third-party AI provider outages or outputs

Use of the Platform is at your own risk. Our total liability to you shall not exceed the amount paid by you in the 3 months preceding the claim.

13. Termination

• We may suspend or terminate accounts that violate these Terms, at our sole discretion and without prior notice.
• Users may delete their account at any time directly from the Account page. Deletion is immediate and permanent — all associated data is removed instantly and cannot be recovered.
• Upon termination, your right to access the Platform ceases immediately. Unused subscription credits are forfeited. Permanent credits are non-refundable upon account termination due to policy violations.

14. Age Requirement

ReelyArt is intended for users who are 13 years of age or older. Users between the ages of 13 and 16 in the European Union must have verifiable parental or guardian consent in accordance with GDPR requirements.

We do not knowingly collect personal data from children under 13. If we become aware that a user is under 13, we will delete their account and associated data promptly.

15. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved informally, it shall be submitted to the courts of competent jurisdiction. Nothing in these Terms limits your rights under applicable mandatory consumer protection laws.

16. Changes to Terms

• We may update these Terms periodically. Material changes will be communicated via email or an in-platform notice.
• Continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Terms.

17. Contact

For legal inquiries, billing disputes, or Terms-related questions, contact ReelyArt LLC at: info@reely.art